1.Developing creative solutions for difficult situations or problems

    2.Placing a high priority on the satisfaction of internal or external customers

    3.Making sure the needs of internal or external customers are understood

    4.Looking continuously for opportunities to improve service and quality

    5.Behaving ethically and honestly at work

    6.Compelling vision for the future, thinking beyond the short-term and today's performance issues.

    7.Carrying out social problem solving actively

    8.Understanding the laws/regulations of their industry

    9.Keeping abreast with industry stake-holders and performing according to industry expectations.

    10.Creating value that is in line with what society is expecting.

    1.面对各种困境和问题，找出具有创造性的解决办法

    2.把国内外顾客的满意度，置于高度优先地位

    3.切实理解国内外顾客的需求

    4.不断寻找机会完善服务和质量

    5.遵守职业道德规范，诚实正直地工作

    6.超越眼前及短期的业绩，放眼未来前景

    7.积极解决社会问题

    8.理解相关行业的法律/法规

    9.与股东保持一致并以业界期望为行动目标

    10.创造符合社会期待的价值